Bright Child Learning Center

Reviews

• ★ ☆ ☆ ☆ ☆
  We really struggled to find child care for our daughter, but finally decided to give in and pay the $600 reservation fee for Bright Child. A few weeks before she was supposed to start, we received a long list of additional fees that would be charged to us for their automatic payment system to the tune of several hundred additional dollars, plus additional monthly payments. When I finally tracked down Brandon, the director of the center, to talk to him about it he apparently had no clue what I was talking about. When I showed them the list of fees, I was told "I don't know what those are." However, I was already so frustrated by the fact they were duplicitous enough to tack on all the extra fees that I had found other care for our daughter. I told Brandon as much and he said that due to their mistakes, he would waive the $200 cancellation fee (who even has that?). Then, a week later, they said that we would STILL HAVE TO PAY THE CANCELLATION FEE and that it was unfortunate that I "got the impression" that we would not have to pay it. AND we still had to pay for an additional 2 weeks of child care! It's unfortunate that the administrators are so incompetent and shady, because the actual caretakers in our daughter's room seemed fine. So take it for what you will, but we had a terrible experience and I would never go back.
  By JJ Chritton, February 09, 2018

Photos